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Refund Policy Last Updated: July 28, 2025 OmniAiLabs, operated by Techies365 LLC, is committed to customer satisfaction. Please review our policy below to understand your rights and our procedures regarding refunds. 🔁 1. Eligibility for Refunds We offer refunds under the following conditions: * The refund request is made within 7 days of the original purchase. * The user has not exceeded the tool usage limit associated with their subscription plan. * There is a valid reason such as technical issues, platform failure, or accidental purchase. Refunds are not applicable to: * Monthly subscriptions that have been partially used * AI-generated content or services consumed beyond the allowable quota * One-time purchases of Credits, templates, voice packs, or custom content 📋 2. Request Procedure To initiate a refund, contact our support team at support@omniailabs.com with the following: * Your registered email address * Purchase date and transaction ID * Brief explanation of the issue We aim to respond within 2 business days, and approved refunds are processed within 5–14 business days. 💳 3. Refund Method Refunds will be credited back to the original payment method (Stripe, PayPal, or card used). Any currency conversion fees or transaction deductions imposed by your bank or gateway are non-refundable. ⛔ 4. Abuse or Misuse OmniAiLabs reserves the right to deny refund requests if there is evidence of: * Misuse of the platform * Excessive content generation beyond plan limits * Violations of our Terms of Service or Acceptable Use Policy ℹ️ 5. Subscription Management You may cancel your subscription at any time via your dashboard. Cancellation prevents future billing but does not retroactively refund previous charges unless it meets the eligibility criteria above.